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All storiesUpdates16 April 2026

Accelerating digital visitor services at major airports

A single digital door for visas, customs, and destination information begins trials at two international airports.

Jakarta and Denpasar

The trial combines electronic visa applications, customs declarations, and destination information into one digital flow that can be completed before a visitor lands.

The Special Envoy is monitoring the trial with the Ministry of Communication and Digital Affairs and the airport operator, aiming to extend it to five airports by the end of 2026.